As a newer addition to the market of internet providers, Ting Internet aims to deliver fast, reliable gigabit fiber internet to households in six U.S. states. With their transparent approach to customer service, Ting Internet ensures that there are no surprises when it comes to their internet services. Discover more about features and benefits below.
Ting uncomplicates fiber internet by offering flat rates on all its plans. You don’t have to worry about hidden internet fees, contracts that lock you in, or dings on your credit score. Its most popular plan is the Home Fiber 1000 with unlimited data for $89.00/mo. It does come with an additional equipment fee of $9.00/mo., but Ting gives customers the option to purchase a modem/router outright for $199 or use their own equipment at no charge.
If you’re looking for something a little cheaper, Ting also offers cheap internet plans starting at just $39.00/mo. depending on where you live. Their plans include 50 Mbps, 200 Mbps, 250 Mbps, 500 Mbps, and 1000 Mbps, all of which come with equal upload and download speeds. It checks off all the boxes for us, but try it out for yourself to see if it’s the right fit. With no early termination fee, you have nothing to lose.
Currently, Ting Internet is available in select cities of 6 U.S states including California, Colorado, Idaho, North Carolina, Maryland, and Virginia. They service approximately 85,000 homes and have plans to expand in the near future. On their website, Ting Internet teases a “Where to next?” section where they list new markets they plan to enter soon. Three cities on its radar include Culver City, CA, Roaring Fork, CO, and Rolesville, NC. For all updated alerts on pricing and availability, check back here. We’ll keep you in the loop as best we can.
No annual contracts
Free installations
No contract buyouts to switch
Limited availability
Ting Internet is a newer sector of Ting Inc., which is also a subsidiary itself of Tucows Inc., a large telecommunications company founded in Ontario, Canada. Its parent company, Ting Inc., is first and foremost known for its Ting Mobile service available in the U.S. However, in December 2014, Ting Inc. announced that it was purchasing Blue Ridge Internet Works ISP to expand its communications offerings. Since then, it has expanded into six states and delivers fiber internet service with unlimited data to businesses and homes. They pride themselves on keeping things simple, offering flat rates with no hidden fees or contracts that make you cringe. Ting Internet keeps customers and curious viewers up-to-date on company news and plans with their online blog, the Ting Centennial. Stay tuned here for updates about future markets it enters.
Ting Internet offers multiple ways to get in contact with their customer service team for support. For new sign-ups, you can call 1-855-999-7266, use their site’s online chat, or submit a request via email. The same goes for customers seeking technical support, with the exception of the phone number you dial. Existing customers can call 24/7 at 1-855-846-4389 for support.
Symmetrical speeds refer to the bandwidths of your internet connection. When both your maximum upload and download bandwidths are equal, they are symmetrical. An example would be Ting Internet’s Home Fiber 1000 plan that comes with download speeds of 1,000 Mbps and upload speeds of 1,000 Mbps.
Typically, providers will prioritize download speeds over upload speeds because it’s needed for more common online activities such as web browsing, streaming videos, and video chatting. However, for users like content creators and remote workers who need to upload large files to the internet, upload speeds are critical.
No. Ting Internet doesn’t require any contracts, so if you cancel your service with them, there are no ETF penalties to pay.
Yes. You can test your internet connection at any time using the Ting Internet Speed Test powered by Ookla.
Depending on where you live, Ting Internet does offer a symmetrical 5 Mbps internet plan for $19.00/mo. This is typically enough speed for 1-3 devices to perform light internet activities.
Yes. When you sign up for Ting Internet, they assess your home size in order to provide you with the necessary equipment to enjoy WiFi throughout your entire home. If one router won’t cover it, they can provide WiFi extenders to help support your needs.
