Internet Guide for Low & Fixed Incomes 2025

Low Income Internet Guide

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We’re all living in a digital age, and staying connected has never been more important. Whether it’s for work, school, or simply keeping in touch with loved ones, access to technology like phones, TVs, computers, and especially the internet, is a must. 

The good news?

There are programs out there—run by the government, internet providers, and nonprofits—that are making it easier than ever for families and individuals to get affordable internet and bridge the digital divide. Here’s our guide to help you navigate the best internet options for lower and fixed-income households.

Key Takeaways: Affordable Internet for Low & Fixed Incomes

  • Lifeline Program: Eligible low-income households can save $9.25 per month on internet or phone service through this federal program.
  • Provider Discounts: Major ISPs like AT&T, Comcast, Cox, and Spectrum offer internet plans starting as low as $9.95/month for qualifying households.
  • Compare Plans Easily: Use our provider comparison chart to find the best low-income internet options in your area.
  • Nonprofit Support: Organizations like PCs for People, human-I-T, and EveryoneOn offer free or discounted computers, digital literacy training, and low-cost internet.
  • Simple Eligibility: Most programs are available to households participating in government aid programs like SNAP, Medicaid, or NSLP.

Chat with our agents to find affordable internet in your area.

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Lifeline Support for Affordable Internet

Lifeline is a program from the FCC that makes communications services accessible and affordable for low-income consumers. Through Lifeline, you can apply for a monthly discount on internet or telephone services from participating providers. 

How Does Lifeline Work

Eligible low-income households receive up to a $9.25 discount on either phone, internet, or bundled services. The Lifeline program is available in every state, commonwealth territory, and on Tribal lands. 

Use the Lifeline search tool to see if there are participating internet service providers near you. It may not show every participating provider; you can always reach out to them directly to see if they offer Lifeline.

How to Apply for the Lifeline Program

Applying for the Lifeline program is simple and can be done online, by mail, or through a participating internet service provider or phone provider. Here’s how:

1. Check Eligibility

Make sure your household meets income requirements (at or below 135% of the Federal Poverty Guidelines) or participates in a qualifying assistance program such as:

  • SNAP (Food Stamps)
  • Medicaid
  • SSI
  • Federal Public Housing Assistance
  • Veterans Pension and Survivors Benefit
  • Tribal assistance programs (if you live on Tribal lands)

2. Gather Your Documents

You’ll need proof of eligibility, such as a benefits letter, program card, or income statement.

3. Apply Online or by Mail

  • Online: Visit lifelinesupport.org and click “Apply Now.”
  • Mail: Download and complete the paper application, then mail it to the Lifeline Support Center.

4. Get Approved

If approved, you’ll receive an eligibility confirmation that you can present to a participating provider.

5. Choose a Provider

Contact an internet provider or phone provider in your area that participates in Lifeline. Share your approval info to start receiving the monthly discount.

Low-Income Assistance Programs from Internet Service Providers

family gathering around a laptop at the kitchen table

Several internet service providers have assistance programs to offer discounted internet for low-income households.

AT&T Access

Access from AT&T provides low-cost internet service to households in AT&T internet service areas who participate in SNAP, SSI, NSLP, or similar programs. Find out if Access from AT&T is available near you and apply.

  • Cost Per Month: $30.00
  • Internet Speed: Up to 100 Mbps

Internet Essentials From Xfinity (Comcast) 

Designed for qualifying low-income households, this Xfinity internet plan includes internet and in-home WiFi for $14.95/month. Customers may also purchase a discounted laptop or desktop.

  • Cost Per Month: $14.95
  • Internet Speed: Up to 75 Mbps

Cox Connect2Compete

Cox is helping families stay connected online with affordable, low-income internet. Eligible families can get discounted, reliable home internet with WiFi through Cox Connect2Compete. Find out if you’re qualified and start your application

  • Cost Per Month: $9.95
  • Internet Speed: Up to 100 Mbps

 Frontier Lifeline Program

Frontier partners with the Lifeline program for a few of its internet and phone services. Even if you don’t have Frontier voice service, you may still qualify for a Lifeline discount on standalone internet. The discount amount varies by state. Check Frontier’s website to see if you are eligible and search for service.

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Mediacom Xtream Connect

Available to families with K–12 students in qualifying programs and no outstanding Mediacom balance. Offers up to 100 Mbps service for under $15/month.

  • Cost Per Month: $14.99
  • Internet Speed: Up to 100 Mbps

RCN Internet First

RCN offers the RCN Internet First program, which is designed to help families and students in low-income households have reliable access to the internet. Check out Internet First and see if you are eligible. 

  • Cost Per Month: $19.95
  • Internet Speed: Up to 150 Mbps

Spectrum Internet Assist

The Spectrum Internet Assist program provides discounted high-speed Spectrum internet to low-income households with the option to add in-home WiFi. Eligible households will also receive Spectrum’s Security Suite and an internet modem at no additional cost.

  • Cost Per Month: $25.00
  • In-home WiFi Per Month: $10.00
  • Internet Speed: Up to 50 Mbps

Windstream Lifeline Program

Windstream also accepts the federal Lifeline discount to help qualified individuals lower their monthly cost of phone or internet service. The monthly Lifeline discount can be applied to your internet or phone plan, not both. 

If you don’t qualify for the programs listed above or don’t live in these providers’ service areas, you can still find low-cost internet options. Internet service providers vary by zip code. Our local internet search tool makes it easy to see what internet options are available in your area.

Compare Internet Provider Low-Income Plans and Pricing

ProviderMonthly CostSpeedKey Eligibility
AT&T Access$30.00Up to 100 MbpsSNAP, SSI, NSLP
Comcast Internet Essentials$14.95Up to 75 MbpsSNAP, SSI, Medicaid
Cox Connect2Compete$9.95Up to 100 MbpsK–12 student + aid program
Frontier InternetVariesVariesLifeline-qualified
Mediacom Xtream Connect$14.99Up to 100 MbpsK–12 student + no outstanding balance
RCN Internet First$19.95Up to 150 MbpsLow-income, student households
Spectrum Assist$25.00 (+$10 WiFi)Up to 50 MbpsAid programs
Windstream LifelineVariesVariesLifeline-qualified
ProviderAT&T Access
Monthly Cost$30.00
SpeedUp to 100 Mbps
Key EligibilitySNAP, SSI, NSLP
ProviderComcast Internet Essentials
Monthly Cost$14.95
SpeedUp to 75 Mbps
Key EligibilitySNAP, SSI, Medicaid
ProviderCox Connect2Compete
Monthly Cost$9.95
SpeedUp to 100 Mbps
Key EligibilityK–12 student + aid program
ProviderFrontier Internet
Monthly CostVaries
SpeedVaries
Key EligibilityLifeline-qualified
ProviderMediacom Xtream Connect
Monthly Cost$14.99
SpeedUp to 100 Mbps
Key EligibilityK–12 student + no outstanding balance
ProviderRCN Internet First
Monthly Cost$19.95
SpeedUp to 150 Mbps
Key EligibilityLow-income, student households
ProviderSpectrum Assist
Monthly Cost$25.00 (+$10 WiFi)
SpeedUp to 50 Mbps
Key EligibilityAid programs
ProviderWindstream Lifeline
Monthly CostVaries
SpeedVaries
Key EligibilityLifeline-qualified

Nonprofit Organizations for Internet Access & Tech

graphic of computer surrounded by notebooks and other technology

If you need additional resources, like technology and digital training, several nonprofits offer discounted or free refurbished computers, training, and tools to find low-cost internet for low-income families. Check out these organizations and how they can help you. 

Final Thoughts: Low-Cost Internet is Within Reach

Reliable internet is essential for work, learning, and daily life, but it shouldn’t be a financial burden. With options like Lifeline, discounted internet provider programs, and nonprofit support, affordable internet is within reach. Explore the resources in this guide, compare plans, and take the first step toward getting connected at a price you can afford while providing modern conveniences and opportunities.

Internet for Low & Fixed Incomes FAQs

FAQ

The digital divide refers to the gap between those who have reliable access to technology and the internet and those who do not. For low and fixed-income households, this divide can limit access to essential services like education, job opportunities, healthcare, and social connection, making it harder to keep up in an increasingly digital world. Affordable internet programs aim to help bridge this gap.

Lifeline is a federal program that offers a monthly discount of up to $9.25 on phone or internet service for qualifying low-income households. You can apply online through the National Verifier or through a participating internet provider.

Most programs require participation in government assistance programs like SNAP, Medicaid, SSI, NSLP, or housing assistance. Income-based eligibility typically follows federal poverty guidelines (e.g., 135% or 200% of the Federal Poverty Line).

Discounted internet plans for low-income households typically range from $9.95 to $30 per month, depending on the provider, speed, and available promotions.

Yes. Nonprofits like PCs for People, EveryoneOn, and human-I-T offer refurbished computers, discounted internet, and digital literacy resources to qualifying households.

Possibly. Organizations like Computers with Causes and The On It Foundation offer free or low-cost computers to students, veterans, and families in need. Each nonprofit has its own eligibility and application process.

Many providers offer discount programs beyond those listed here. Use our ZIP code internet search tool or the Lifeline provider search tool to see what’s available in your area.

For everyday tasks like email, web browsing, and video calls, internet speed between 25–50 Mbps is usually sufficient. Most low-income plans fall within this range.

Yes. While some programs are geared toward families with school-age children, others—like Lifeline and PCs for People—are open to individuals regardless of household makeup.

Yes. Seniors often qualify for programs through income or participation in benefits like Medicaid or SSI. Some ISPs and nonprofits also offer senior citizen internet discounts and resources.

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Keith Carlson
Written By
Keith Carlson
Written By
Keith Carlson
Keith is a Contributing Writer for HighSpeedOptions with a background in writing, SEO, GEO, and marketing. He has written for and contributed to organizations in the non-profit, financial, and enterprise internet and cable service industries. At HighSpeedOptions, Keith covers everything from broadband news to emerging technologies and how they complement different lifestyles and budgetary needs. In his free time, Keith enjoys spending time with his family, reading as many books as he can, and photography.