Compare Shentel vs. Xfinity 2021

Shentel Internet vs Xfinity Internet

Compare Shentel and Xfinity below to see which internet, TV, and bundle services are right for you.

Overview

Shentel & Xfinity Overview

Choosing a provider is a hard choice to make. To help, we take care of the research for you. Depending on where you live, Shentel and Xfinity both offer cheap and reliable services. Check out their service perks below to see for yourself.

Shentel

Compare Shentel vs. Xfinity 2021
  • Free internet security
  • Fast speeds
  • Extreme bundle savings

Shentel

  • Available in 4 Northeastern states
  • Internet plans starting at $40.00/mo.*
  • 230+ TV Channels
  • Flex Prepaid Plan options
  • Contract-free options

Xfinity

Compare Shentel vs. Xfinity 2021
  • Largest cable provider
  • 18+ million free WiFi hotspots
  • Same-day installations

Xfinity

  • National provider available in 39 states
  • Internet plans starting at $29.99/mo.*
  • Fastest speeds up to 1 Gbps*
  • 260+ TV channels and streaming apps
  • Contract-free options

*Speeds, prices, and plans vary by location and are subject to change at any time.

All Internet Plans

mom-and-daughter-using-laptops-on-couch

You can’t go wrong with either provider if speed is your end goal. However, Xfinity does come out on top for its availability and plan variety. Compare all internet features to see which provider is right for you.

Speeds

Xfinity and Shentel offer competitive gigabit internet speeds. Shentel has four internet plans with speeds up to 50 Mbps, 150 Mbps, 300 Mbps, and 1 Gbps. In comparison, Xfinity has nearly double the variety in plans. 

Data Caps

Both providers place data caps on their internet plans. However, if you need more data to support your streaming or gaming habits, both providers do offer unlimited data for an extra monthly fee. Specifically, Shentel charges $30/mo., and Xfinity charges $45/mo. for unlimited data.

Contracts and Termination Fees

Both providers promote plans with contract-free options. However, signing a contract for a one or two-year term may end up being cheaper. Shentel is known for price increases just two months into their service, while Xfinity waits until after your first 12-months of service.

Installation and Equipment Fees

Xfinity charges a one-time professional install fee of $89.99 and a monthly equipment fee ranging from $10-19.95 depending on your services. Shentel is slightly more expensive. It charges a one-time install fee of $99.95 and a monthly equipment fee of $12.95.

Price Increases

While neither provider requires a contract, you can expect your monthly bill to increase after your first 12 months of service. These price hikes can range anywhere from $10-40 dollars depending on your plan.

Cheapest Internet Plan

Of the two, Xfinity offers the cheapest internet options. Its Performance Starter plan delivers speeds up to 25 Mbps for $24.99/mo and has a higher data cap. Both Xfinity’s and Shentel’s base internet plans are suited for light internet browsing and fewer connected devices.

Shentel – PowerHouse 50

Compare Shentel vs. Xfinity 2021
  • Speeds up to 50 Mbps
  • Starting monthly price of $40.00/mo.*
  • Data cap = 500 GB/mo.

Xfinity – Performance Starter

Compare Shentel vs. Xfinity 2021
  • Speeds up to 25 Mbps
  • Starting monthly price of $24.99/mo.*
  • Data cap = 1 TB/mo.

*Prices and plans vary by location and are subject to change at the discretion of the providers.

All TV Plans

Xfinity offers twice as many TV plans as Shentel. However, Xfinity TV starter plans cost more for fewer channels. In contrast, Shentel offers simple plans with low, medium, and high options depending on your needs.

Shentel TV

Compare Shentel vs. Xfinity 2021
  • Three packages available
  • Plans starting at $3.95/mo.*
  • 20-270+ TV channels

Xfinity TV

Compare Shentel vs. Xfinity 2021
  • Six packages available
  • Plans starting at $49.99/mo.
  • 50-200+ TV channels

*Prices and plans vary by location and are subject to change at the discretion of the providers.

Bundles

When it comes to bundles, Shentel offers the best starter plan. We outline key differences between Shentel and Xfinity bundles below for you to see which option you like best.

Shentel: PowerHouse 50 + Starter TV

Compare Shentel vs. Xfinity 2021
  • Plans starting at $34.00/mo.
  • Internet speeds up to 50 Mbps
  • 20+ TV channels

Xfinity: Internet + TV Choice Double Play

Compare Shentel vs. Xfinity 2021
  • Plans starting at $54.99/mo.
  • Internet speeds up to 100 Mbps
  • 10+ TV channels

*Prices and plans vary by location and are subject to change at the discretion of the providers.

Comparing Availability

Shentel

As a regional provider, Shentel offers internet, TV, and phone services in 4 states including Virginia, West Virginia, Maryland, and Pennsylvania. Currently, it supports over 1 million subscribers on its network. Shentel’s greatest coverage area is in the central parts of West Virginia.

Xfinity

Xfinity is a national ISP available in 39 states. There are over 115 million people in its service area. Depending on where you live, Xfinity offers DSL, cable, satellite, and fiber internet connections to fit any digital lifestyle. Xfinity’s greatest coverage areas are found in California, Florida, Illinois, Maryland, and Pennsylvania.

Customer Satisfaction

The American Customer Satisfaction Index (ACSI) is an industry measurement of customer satisfaction that evaluates providers based on the feedback of real customers. Each year, it gives internet providers satisfaction scores based on survey results from subscribers nationwide.

Over the last three years, Shentel (63.7/100) has averaged higher than Xfinity (62.3/100) in customer satisfaction. However, Xfinity has shown more growth over the last year, improving its ASCI score by 5 points from 61/100 in 2019 to 66/100 in 2020.

Shentel & Xfinity Recap

hand holding phone with WiFi

Both providers bring unique offers to the table, which makes your decision that much harder. It all comes down to your personal lifestyle and needs.

Pricing

Both providers offer low prices on select plans, but Xfinity offers cheaper prices than Shentel for the same download speeds. If you’re on a tight budget, your best bet is selecting Xfinity.

Speed

If you live in a household with 3+ people, game online, stream videos regularly, or work from home, Xfinity is the provider for you. With internet speeds ranging from 25 Mbps to 1 Gbps, there’s a plan for every lifestyle.

Bundles

Each provider offers good bundle deals. Shentel offers cheaper standalone TV and starter bundle deals. Meanwhile, Xfinity offers cheaper standalone internet. If you entertain friends and family often, Shentel may be the best choice for you. If cheap internet is important to you, consider shopping Xfinity plans.

Availability

In places where both providers are available, Shentel has a reputation for offering better speeds and local support over Xfinity. Yet, Xfinity is available in far more places than Shentel.

Customer Satisfaction

Between the two, Shentel has offered better customer service for the last three years. It also delivers support on a local level, which is a nice perk.

If you’re still on the fence, take your time. Consider the pros and cons of all providers in your area first. For current options near you, enter your zip code below!

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Paula Novo
Written By
Paula Novo
Written By
Paula Novo
Paula began her career in the telecom space, writing on all things tech for 3+ years. With a degree in Advertising from The University of Texas at Austin, Paula’s passion for connecting with consumers is unparalleled. Beyond that, Paula is considered a Jane-of-all-trades who loves DIY projects, attempts to cook Thai food, and photographs brands in her spare time.