Wave Broadband is a top provider of high-speed internet, TV, and phone services along the West Coast. Businesses and residential customers can enjoy Wave’s customizable plans with no contracts and a 30-day money-back guarantee if satisfaction isn’t met. Dive into Wave’s details below and see if they’re a good fit for you.
Wave Broadband provides copper, cable, and fiber internet, TV, and home phone plans to customers in Washington, Oregon, Sacramento, and the San Francisco Bay Area. Wave promotes three main high-speed internet plans on its website: 100 Mbps download starting at $69.95/mo., 500 Mbps for $89.95/mo., and 940 Mbps for $99.95/mo. Wave also offers a cheaper option of 25 Mbps download for $47.95 that isn’t promoted on the website, so it might be worth calling about.
While download speeds are fast, Wave’s standard plans don’t have symmetrical upload speeds with the fastest hitting only 10 Mbps. However, Wave’s sister company Wave G provides two symmetrical broadband plans, both with unlimited data: 100 Mbps for $60/mo. and 940 Mbps for $80/mo.
If you need unlimited data with Wave’s standard plans, the 940 Mbps plan is for you. However, unlimited data can be added to any plan for $20/mo., or you can double your data for $10/mo. You can also bundle high-speed internet with TV service and choose from a variety of local, cable, and premium channel content packages. If you need phone service, you can get unlimited local and domestic long-distance calls for $10/mo. by combining Wave Home Phone and any internet tier. All Wave services are contract-free and come with a 30-day money-back guarantee.
Wave Broadband provides cable, fiber, and copper internet to residents in California, Oregon, and Washington. Its broadband internet, cable TV, and telephone services currently support approximately 450,000 customers across 140 cities. Wave is the 10th largest residential cable provider in the U.S.by coverage area (available to over 2 million people) and the 17th largest fiber provider (available to over 705,000 people).
Wave Broadband was founded in 2003 by former CEO Steve Weed. The company was created with the purchase of cable services from Cedar Communications, Charter Communications, and Northland Communications in Oregon and Washington. In 2017, Wave was acquired by TPG Capital. It was combined with RCN and Grande but continues to operate under its own brand, WaveDivision Holdings. In 2013, WaveDivision Holdings acquired Seattle-based Spectrum Networks and its subsidiary CondoInternet, creating Wave’s symmetrical gigabit service Wave G. Headquartered in Kirkland, Washington, Wave services over 455,000 customers in Washington, Oregon, and California. While they continue to grow, Wave never loses sight of its customers and their needs. Last year, Wave received top rankings in PCMag’s 2020 Readers’ Choice Awards for categories including customer service, tech support, and overall satisfaction.
Wave Broadband customer service is 100% U.S. based and available 24/7. If you’d like to speak with a Wave representative, you can call 866-928-3123 at any time, or visit one of Wave’s 25 local retail stores. Wave G customers can call 844-779-2834 for 24/7 support. You can also search Wave’s Support Page for general FAQs and resources.Contact Wave Broadband Support
Yes! Wave customers who want to use their own equipment can find specific modem requirements for the best internet performance here.
Yes. Unlimited data is included with the 940 Mbps plan, but you can pay $20/month to add unlimited data to any other Wave internet plan. You can also choose to double your data for just $10/month. Wave G’s symmetrical 100 Mbps and 940 Mbps plans both come with unlimited data.
Nope! There are no mandatory contracts with Wave services.