Get Help With Your Xfinity Service and Billing
Do you need help with your bill or technical support? Use the methods below to contact Xfinity Customer Service and get your questions answered.
Connect With Xfinity Customer Service
Call 1-800-XFINITY (1-800-934-6489) for customer support, add or remove services, or pay your Xfinity bill.
Chat with an Xfinity agent to get immediate assistance and support without waiting on the phone.
Visit an Xfinity Store near you to pay bills, get technical support, return or exchange equipment, and more.
Many of your questions might be answered by visiting the Xfinity Support page, where there are extensive resources for internet, TV, phone, security, billing, and more.
Visit xfinity.com where you can login to your account to pay bills, check service status, add services and equipment, and contact customer service.
Xfinity Customer Service FAQs
Xfinity makes it easy to get help when you need it. There are a number of ways you can reach customer and technical support:
Phone: 1-800-XFINITY (1-800-934-6489)
Chat: Chat with an Xfinity agent.
Store: Visit an Xfinity Store near you.
Support: Xfinty Support page.
Online: Visit xfinity.com to login to your account.
If you rent your modem, Xfinity will contact you when your device is eligible for upgrade. You can also visit xfinity.com/equipmentupdate to check status, but you will have to login to your Xfinity account to access the information.
There are several convenient ways to pay your Xfinity bill.
- Login to your account at xfinity.com and click on billing. You’ll see current and past bills here, and can set up autopay for your convenience.
- Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone.
- You can also pay your bill via the Xfinity My Account app (Apple and Google).
- Visit an Xfinity Store to pay your bill.