Kinetic by Windstream Customer Service

customer service

Get Help With Your Windstream Service and Billing

Do you need help with your bill or technical support? Use the methods below to contact Windstream Customer Service and get your questions answered.

Connect With Windstream Customer Service

Home Phone


Call 1-844-477-3406 for customer support, add or remove services, or pay your Windstream bill.

chat icon


Chat with a Windstream agent to get immediate assistance and support without waiting on the phone.



Many of your questions might be answered by visiting the Windstream Support page, where there are extensive resources for internet, TV, phone, security, billing, and more.

Light and phone


Visit where you can login to your account to pay bills, check service status, add services and equipment, and contact customer service.


Go Kinetic by Windstream App

Customer service and bill payments are also available through the Go Kinetic by Windstream app, available from the Apple and Google app stores.

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Windstream Customer Service FAQs

The easiest place to get internet service outage information is through the Go Kinetic by Windstream app, which is available via the Apple App Store or Google Play. You may also chat with a Windstream agent or call 1-844-477-3406.

Windstream makes it easy to get help when you need it. There are a number of ways  you can reach customer support:

Phone: 1-844-477-3406

Chat: Chat with an Windstream agent.

Support: Windstream Support page.

Online: Visit to login to your account.

Go Kinetic by Windstream App: For Apple and Google devices.

There are several convenient ways to pay your Windstream bill.

  1. Login to your account at
  2. Call 1-844-477-3406 to pay your bill over the phone.
  3. You can also pay your bill via the Go Kinetic by Windstream app (Apple and Google).