EarthLink Customer Service

customer service
Customer Service

Get Help With Your EarthLink Service and Billing

Do you need help with your bill or technical support? EarthLink has been awarded and recognized by several organizations for their superior customer service. Use the methods below to contact EarthLink Customer Service and get your questions answered.


Call 888-327-8454 for customer support, add or remove services, or pay your EarthLink bill.


Would you rather text than call? Send a text at 833-458-4360 to reach EarthLink support.


Call 844-921-8141 to schedule a time to have your EarthLink service transferred to your new address.

Add EarthLink Live TV to your internet plan to begin streaming over 150 channels. Call 866-618-0460 to get started.

Business Internet

EarthLink offers internet and other services for businesses. Call 844-356-5249 option 1, then 1 to reach EarthLink’s business internet services agents.


Many of your questions might be answered by visiting the EarthLink Support page, where there are extensive resources for internet, TV, phone, security, billing, and more.


Visit where you can login to your account to pay bills, check service status, add services and equipment, and contact customer service.

Ready to upgrade your Earthlink internet?

Speak with an agent today about top Earthlink internet deals near you. Call today to upgrade your existing services or create a new package to suit your needs.

Yes, you can reach EarthLink support any time of day or night by calling 888-327-8454 or texting 833-458-4360.

The easiest place to get internet service outage information is to call EarthLink customer support at 888-327-8454.

EarthLink offers a number of ways to reach customer and technical support:

Phone: 888-327-8454

Text: 833-458-4360

Support: EarthLink Support page.

Online: Visit to login to your account.

There are a couple of convenient ways to pay your EarthLink bill.

  1. Login to your account at
  2. Call 888-327-8454 to pay your bill over the phone.