Cox Customer Service

customer service

Get Help With Your Cox Customer Service and Billing

Do you need help with your bill or technical support? Use the methods below to contact Cox Customer Service and get your questions answered.

Connect With Cox Customer Service

Home Phone


Call 1-800-234-3993 for customer support, add or remove services, or pay your Cox bill.

chat icon


Chat with a Cox agent to get immediate assistance and support without waiting on the phone.



Many of your questions might be answered by visiting the Cox Support page, where there are extensive resources for internet, TV, phone, security, billing, and more.

Light and phone


Visit the Cox website where you can login to your account to pay bills, check service status, add services and equipment, and contact customer service.


Cox App

Customer service and bill payments are also available through the Cox app, available from the Apple and Google app stores.



Visit a Cox storefront for help with your service, billing, equipment needs, and more. Find a Cox store near you.

Ready to upgrade your Cox internet?

Speak with an agent today about top Cox internet and bundle deals near you. Call today to upgrade your existing services or create a new package to suit your needs.


Cox Customer Service FAQs

Cox makes it easy to get help when you need it. There are a number of ways  you can reach customer support:

Phone: 1-800-234-3993

Chat: Chat with an Cox agent.

Support: Cox Support page.

Online: Visit to login to your account.

Store: Find a Cox store near you.

Cox App: For Apple and Google devices.

There are several convenient ways to pay your Cox bill.

  1. Login to your account at the Cox website.
  2. Call 1-800-234-3993 to pay your bill over the phone.
  3. You can also pay your bill via the Cox app (Apple and Google).

The easiest place to get internet service outage information is through the Cox app, which is available via the Apple App Store or Google Play. You may also chat with a Cox agent or call 1-800-234-3993.