Get Help With Your Optimum Service and Billing
Do you need help with your bill or technical support? Use the methods below to contact Optimum Customer Service and get your questions answered.
Connect With Optimum Customer Service
Phone
Call 1-866-347-4784 for customer support, add or remove services, or pay your Optimum bill. Or call one of the numbers below if you’re in an Optimum service area:
- NY: Bronx, Brooklyn, Westchester: 718-860-3514
- Long Island: 631-393-0637
- New Jersey, Pennsylvania: 973-230-6048
- Connecticut: 203-870-2528
- North Carolina: 877-491-0050
Support
Many of your questions might be answered by visiting the Optimum Support page, where there are extensive resources for internet, TV, phone, security, billing, and more.
Online
Visit optimum.com where you can login to your account to pay bills, search FAQs, check service status, add services and equipment, and contact customer service.
Chat
From the Optimum Support page, click on “Message Us” to initiate an online chat to access customer and technical support.
Store
Visit an Optimum Store near you to pay bills, get technical support, return or exchange equipment, and more.
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Optimum Customer Service FAQs
Optimum provides several ways for you to easily pay your bill.
- Call 866.213.7456 to access Optimum’s automate bill-pay service.
- Use the Optimum Support app, which is available from the Apple and Google app stores.
- Login to your account at optimum.net for convenient online bill pay options.
- Visit an Optimum Store to pay your bill in person.
Optimum customer and technical support are available in a number of ways, making it easy to get help when you need it.
Phone: Call 1-866-347-4784.
Store: Visit an Optimum Store.
Support: Visit the Optimum Support page.
Online: Visit optimum.com to login to your account.
Chat: From the Optimum Support page, click on “Message Us” to start a chat.
Optimum App: Access customer service via the Optimum Support app, available in the Apple and Google app stores.
Yes, you can contact Optimum customer service in the following areas:
- NY: Bronx, Brooklyn, Westchester: 718-860-3514
- Long Island: 631-393-0637
- New Jersey, Pennsylvania: 973-230-6048
- Connecticut: 203-870-2528
- North Carolina: 877-491-0050
Yes, Optimum’s customer and technical service is available 24/7 by calling 888-276-5255.